Privacy Policy

Who We Are

ILARÓ is a Greek lifestyle and community brand based in New York. Our website is https://ilarocollective.com/. For any privacy-related questions, contact us at info@ilarocollective.com.

What Information We Collect

We collect information you provide directly to us, such as your email address when you sign up for our community list or contact us through the website. When you place an order, WooCommerce collects your name, shipping address, email, and payment information (payment details are processed securely by our payment provider and never stored on our servers).

How We Use Your Information

We use your information to send order confirmations and shipping updates, notify you about new merch drops and community events (only if you opted in), and respond to your inquiries and support requests. We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies to keep your shopping cart working, remember your session, and understand how visitors use the site. By using our website, you consent to our use of cookies. You can disable cookies in your browser settings, though some features of the site may not function properly without them.

Third Party Services

We use the following third party services that may collect or process your data: WooCommerce for ecommerce and order management, Printful for print on demand fulfillment and shipping (your shipping address is shared with Printful to fulfill your order), and Google Fonts for typography (no personal data collected). Each of these services has its own privacy policy.

Data Retention

We retain your personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. If you would like your data removed, please contact us and we will respond within 30 days.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please email us at info@ilarocollective.com.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please reach out at info@ilarocollective.com.